Who owns Kenya’s Super Metro?

Kenya’s Super Metro has become one of the top matatu SACCOs in the country. With its eye-catching designs and reliable services, it has gained a loyal customer base. However, one question that often arises is: Who owns Kenya’s Super Metro? In this article, we will delve into the ownership of this popular matatu SACCO and explore the key players behind its success.

Nelson Mwangi, one of the co-founders of Super Metro, was born in Mt. Kenya region. Growing up in a poor family, Mwangi faced numerous challenges in his pursuit of education and a better life. Despite excelling in his exams, he was unable to afford the fees for university and had to drop out.

Undeterred by this setback, Mwangi sought employment in Nairobi. He took on various odd jobs, including roasting maize near the Makadara law courts in Eastlands. It was during this time that he discovered an opportunity in the hospitality industry, working as a lift attendant.

Mwangi’s dedication and outstanding performance caught the attention of his superiors. He quickly rose through the ranks and eventually became an operations manager. With his earnings, Mwangi decided to invest in a few PSV vehicles to supplement his income.

As he delved deeper into the matatu business, Mwangi realized its potential. He saw an opportunity to not only make a living but also make a difference. He was determined to change the negative perception associated with public transport in Kenya.

Driven by his ambition, Mwangi took the leap and quit his job to focus on his PSV business full-time. He faced numerous challenges along the way, from dealing with corrupt officials to navigating the complexities of the transportation industry. But Mwangi never gave up.

Eventually, Mwangi crossed paths with 13 like-minded individuals who shared his vision. Together, they established Super Metro Company Limited in 2013. With their combined expertise and resources, they set out to revolutionize the matatu industry in Kenya.

Super Metro quickly gained a reputation for its vibrant and eye-catching vehicles. Their matatus became a talking point among passengers and commuters, a testament to the company’s commitment to providing a unique and enjoyable travel experience.

But beyond their flashy appearances, Super Metro also focused on customer satisfaction and safety. They implemented rigorous training programs for their drivers and conductors to ensure a high level of professionalism and adherence to traffic rules. They also embraced technology, equipping their vehicles with GPS trackers and CCTV cameras for enhanced security.

As Super Metro continued to grow, they expanded their fleet and routes, covering more areas in Kenya. They also diversified their services, offering shuttle services, tours, and even car hire services. Today, Super Metro is not just a matatu company; it’s a transportation conglomerate that is reshaping the public transport landscape in Kenya.

How Super Metro Sacco is managed

At Super Metro Sacco, the management firmly believes in the importance of human touch and a personal connection. They understand that the success of a company lies in the hands of its people and their abilities. They have witnessed the downfall of once-thriving organizations like the Akamba Bus Company, where incompetent staff or mismanagement led to their demise. Super Metro Sacco is determined to avoid such a fate, so they have implemented a strict and thorough process to ensure they have the right individuals in their team.

As one of the representatives, Mwangi, acknowledges the strict regulations that are in place for drivers and conductors. In fact, drivers often compare their experience with Super Metro to that of driving a school bus due to the stringent rules imposed on them. Every driver and conductor who wants to work with Super Metro needs to go through a detailed application process, ensuring that they meet all the necessary requirements. This approach demonstrates the company’s commitment to hiring only those who are qualified and capable of fulfilling their duties.

The emphasis on thoroughness and adherence to requirements gives Super Metro Sacco a reputation for being a serious and professional organization. They understand the importance of having competent staff and believe that by ensuring everyone meets the necessary criteria, they can create a reliable and efficient team. Super Metro Sacco’s management recognizes that their success depends on the dedication and skill of their employees, so they go to great lengths to ensure that they have the right people on board. Through their rigorous measures, they strive to maintain high standards and foster an environment of excellence within the company.

How to join Super Metro Sacco

If you have always dreamt of becoming part of a professional and esteemed transportation team, then joining Super Metro Sacco may be the perfect opportunity for you. As one of the leading transport organizations in Kenya, Super Metro Sacco is known for its commitment to excellence and the provision of high-quality transport services. 

1. Joining Super Metro Sacco is to submit an application. Whether you aspire to be a driver or a conductor, you need to fill out an application form which can be obtained from the Sacco’s offices or downloaded from their official website. Make sure to provide accurate and up-to-date information in your application.
2. Gather and submit the required documents. These documents include a valid driving license, identification card, passport, and any relevant certifications. The Sacco management requires these documents to ensure that all candidates possess the necessary qualifications and meet the legal requirements to perform their duties. It is important to ensure that the documents you provide are valid and up-to-date.
3. Once your application and documents have been submitted, a panel of experts will conduct interviews to evaluate your suitability for the job. During the interview, you may be asked questions about your driving experience, knowledge of traffic rules and regulations, customer service skills, and problem-solving abilities. It is crucial to prepare for the interview by studying and refreshing your knowledge in these areas.
4. If you pass the interview stage, you will be put on a three-month probation period. This period allows the Sacco management to assess your performance, work ethic, and overall compatibility with the team. During this probationary period, you will be closely monitored and evaluated on various aspects of your daily tasks. It is important to put your best foot forward and showcase your skills, punctuality, and professionalism during this period.
5. After successfully completing the probation period, you will be admitted into the Super Metro Sacco team. However, joining the team comes with the responsibility of complying with the rules and regulations set by the management. These rules may include adhering to the code of conduct, following safety protocols, and maintaining a high standard of customer service.

Despite their success, Super Metro remains rooted in its mission and values. They prioritize social responsibility, giving back to the community through various initiatives such as supporting orphanages and schools.

They also strive to create employment opportunities, recognizing that their success is intertwined with the prosperity of their employees.

So, who owns Kenya’s Super Metro? It is a collective effort, led by Nelson Mwangi and 13 other directors who share a common vision for transforming public transport. With their dedication, hard work, and commitment to excellence, Super Metro has become a household name in Kenya’s matatu industry.

As the company continues to grow and innovate, Super Metro remains committed to providing safe, reliable, and enjoyable travel experiences for its passengers. With their colorful vehicles and exemplary service, Super Metro is definitely on the right track to becoming Kenya’s premier transportation provider.